{"id":55311,"date":"2026-08-19T13:38:00","date_gmt":"2026-08-19T16:38:00","guid":{"rendered":"https:\/\/masterint.com\/?page_id=55311"},"modified":"2026-10-02T17:50:04","modified_gmt":"2026-10-02T20:50:04","slug":"plano-de-resposta","status":"publish","type":"page","link":"https:\/\/masterint.com\/en\/plano-de-resposta\/","title":{"rendered":"Incident Response Plan Aligned with the LGPD Standard"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"55311\" class=\"elementor elementor-55311\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3ea59f1 e-flex e-con-boxed cmsmasters-bg-hide-none cmsmasters-bg-hide-none cmsmasters-block-default e-con e-parent\" data-id=\"3ea59f1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-fdefab4 e-con-full e-flex cmsmasters-block-default e-con e-child\" data-id=\"fdefab4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b486d42 cmsmasters-block-default cmsmasters-sticky-default elementor-widget elementor-widget-heading\" data-id=\"b486d42\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-65c6ad7 e-flex e-con-boxed cmsmasters-block-default e-con e-parent\" data-id=\"65c6ad7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c928c1a cmsmasters-block-default cmsmasters-sticky-default elementor-widget elementor-widget-text-editor\" data-id=\"c928c1a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h4 dir=\"ltr\"><strong>Incident Response Plan Aligned with the LGPD Standard<\/strong><\/h4><h5 data-path-to-node=\"17\"><b data-path-to-node=\"17\" data-index-in-node=\"0\">Introduction<\/b><\/h5><p>At MASTERINT, safeguarding our clients' data, including Personally Identifiable Information (PII), is our top priority. Our Incident Response Plan (IRP) outlines the precise procedures our organization follows to address, manage, and mitigate security events, specifically focusing on handling database hacks, unauthorized access, and data leaks.<\/p><h5 data-path-to-node=\"18\"><b data-path-to-node=\"18\" data-index-in-node=\"0\">Incident Response Procedures<\/b><\/h5><p data-path-to-node=\"18\">To ensure the rapid containment of threats and compliance with our partners' data protection policies, including Amazon\u2019s Acceptable Use Policy (AUP) and Data Protection Policy (DPP), MASTERINT follows a strict 5-step protocol:<\/p><h6 data-path-to-node=\"19\"><b data-path-to-node=\"19\" data-index-in-node=\"0\">1. Identification &amp; Triage<\/b><\/h6><p data-path-to-node=\"19\">We employ continuous monitoring tools across our network and database infrastructure to detect anomalies. Upon detecting potential unauthorized access, suspicious database queries, or signs of a data leak, our IT Security team is immediately alerted to assess the scope, severity, and nature of the incident.<\/p><h6 data-path-to-node=\"20\"><b data-path-to-node=\"20\" data-index-in-node=\"0\">2. Immediate Containment<\/b><\/h6><p data-path-to-node=\"20\">Our immediate priority is to stop the spread of the threat and prevent further data exposure. Affected systems, networks, or databases are instantly isolated. Our containment measures include:<\/p><ul data-path-to-node=\"21\"><li><p data-path-to-node=\"21,0,0\">Revoking compromised or suspected user credentials.<\/p><\/li><li><p data-path-to-node=\"21,1,0\">Blocking unauthorized or suspicious IP addresses.<\/p><\/li><li><p data-path-to-node=\"21,2,0\">Temporarily disabling affected API integrations and access tokens.<\/p><\/li><\/ul><h6 data-path-to-node=\"22\"><b data-path-to-node=\"22\" data-index-in-node=\"0\">3. Notification &amp; Compliance<\/b><\/h6><p data-path-to-node=\"22\">Transparency and rapid communication are fundamental to our security posture. If an incident involves any Amazon Personally Identifiable Information (PII) or Amazon platform data, MASTERINT guarantees that the Amazon Security Team will be notified via email (security@amazon.com and 3p-security@amazon.com) within 24 hours of incident detection. We will also notify any other affected clients and applicable regulatory authorities in accordance with global data protection laws. <b data-path-to-node=\"22\" data-index-in-node=\"335\">em at\u00e9 24 horas<\/b> ap\u00f3s a detec\u00e7\u00e3o do incidente. Tamb\u00e9m notificaremos outros clientes afetados e as autoridades reguladoras competentes, em conformidade com a LGPD e outras leis globais de prote\u00e7\u00e3o de dados.<\/p><h6 data-path-to-node=\"23\"><b data-path-to-node=\"23\" data-index-in-node=\"0\">4. Eradication &amp; Recovery<\/b><\/h6><p data-path-to-node=\"23\">Following containment, our technical team investigates the root cause of the breach. We eradicate the threat by removing malicious code, closing vulnerabilities, and applying necessary security patches. Once the environment is sanitized and secured, systems are systematically restored using encrypted, uncompromised backups to ensure business continuity.<\/p><h6 data-path-to-node=\"24\"><b data-path-to-node=\"24\" data-index-in-node=\"0\">5. Post-Incident Review<\/b><\/h6><p data-path-to-node=\"24\">After the threat is neutralized and normal operations resume, our security team conducts a comprehensive post-incident audit. We document the timeline, the root cause, and the effectiveness of our response. The insights gained are used to upgrade our security controls, update firewall rules, and provide additional training to our staff to prevent recurrence.<\/p><h5 data-path-to-node=\"25\"><b data-path-to-node=\"25\" data-index-in-node=\"0\">Contact<\/b><\/h5><p data-path-to-node=\"25\">For any questions regarding our data security practices or to report a security vulnerability, please contact our Data Protection Officer \/ Security Team at security@masterint.com.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Privacidade Plano de Resposta a Incidentes Adaptado ao Padr\u00e3o LGPD (PRI) Introdu\u00e7\u00e3o Na MASTERINT, a prote\u00e7\u00e3o dos dados de nossos clientes e das Informa\u00e7\u00f5es Pessoalmente Identific\u00e1veis (PII) \u00e9 nossa prioridade m\u00e1xima. Nosso Plano de Resposta a Incidentes (PRI) detalha os procedimentos rigorosos que nossa organiza\u00e7\u00e3o segue para lidar, gerenciar e mitigar eventos de&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-55311","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.2 (Yoast SEO v28.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Plano de Resposta a Incidentes Adaptado ao Padr\u00e3o LGPD - MASTERINT<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/masterint.com\/en\/plano-de-resposta\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Plano de Resposta a Incidentes Adaptado ao Padr\u00e3o LGPD\" \/>\n<meta property=\"og:description\" content=\"Pol\u00edtica de Privacidade Plano de Resposta a Incidentes Adaptado ao Padr\u00e3o LGPD (PRI) Introdu\u00e7\u00e3o Na MASTERINT, a prote\u00e7\u00e3o dos dados de nossos clientes e das Informa\u00e7\u00f5es Pessoalmente Identific\u00e1veis (PII) \u00e9 nossa prioridade m\u00e1xima. 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